Sunday, July 28, 2013

Cisco Systems 7-Port Network Security Firewall Appliance (ISA550BUN1K9)

Cisco Systems 7-Port Network Security Firewall Appliance (ISA550BUN1K9)

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Product Feature

  • 7-Ports
  • Gigabit Ethernet
  • Desktop and Wall Mountable

Product Description

The Cisco Small Business ISA500 Series Integrated Security Appliance is an all-in-one internet access and security solution that combines highly secure Internet, wireless, site-to-site, and remote access with a breadth of Unified Threat Management (UTM) capabilities. These capabilities include firewall, email, and web security, and application control to provide the peace of mind you need in order to know your small business is protected. Optimized specifically for small and medium businesses, the ISA500 is an affordable and easy-to-use solution that can be set up to start protecting your business in minutes. It takes full advantage of Cisco Security Intelligence Operations (SIO), which provides global threat intelligence to deliver superior threat protection. The combined power of the ISA500's comprehensive UTM security capabilities, easy-to-use design, and superior threat intelligence keeps your organization more secure, and increases both uptime and employee productivity, while minimizing operational costs and the risk of business disruption.

Cisco Systems 7-Port Network Security Firewall Appliance (ISA550BUN1K9) Review

I bought and installed the firewall and had my network up and running with one WAN interface and a DMZ in minutes. Now the problem...

The cisco WAN interface is connected to my corporate network and keeps dropping my internet connection.

Using the built in packet capture utility, I noticed that the cisco WAN interface is incorrectly responding to ARP requests that are destined for my Corporate Gateway which results in a duplicate IP address.

Example:

Corporate Network: 10.0.0.0/24
Corporate Gateway: 10.0.0.254

Cisco WAN interface (static ip):
IP: 10.0.0.240
Subnet Mask: 255.255.255.0
Gateway: 10.0.0.254

The cisco wan interface will respond to ARP requests for 10.0.0.254! The corporate gateway should be the only one responding to these ARP requests. So now I'm getting a duplicate IP address of 10.0.0.254 (corporate gateway)

I have the latest firmware 1.1.17 installed

I also tried configuring my cisco wan interface with a DHCP address and same problem is happening.

UPDATE:
I opened a support case with Cisco. They online/chat support was awesome. They helped me within a minute of signing on to chat and worked with me for a few hours troubleshooting my firewall. It turns out I had a defective unit. I received a replacement unit within 24 hours of opening up case!!! The replacement firewall works great.

I changed my stars from one to four just because of the tech support & ease of use. Thanks to Chris Bigelow @ Cisco!!

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