Lexmark X464DE Multifuntion Printer (13C1101)

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Price: $620.00   

Product Feature

• Reliable 4-in-1 multifunction laser with a touchscreen for ease of use; Get a product built to last with a 80,000 page duty cycle.
• Spend less time waiting with rapid first page out - as fast as 6.5 seconds; Print professional-quality documents fast - up to 40 ppm!
• Experience less downtime with a 1-Year On-Site, Next Business Day Warranty; Connect multiple users to one device with advanced ethernet networking capabilities.
• Save paper and the environment with automatic two-sided printing as well as duplex copying and scanning with the 50-page ADF; With energy-saving Eco Mode and instant warm-up fuser.
• Extra-High Yield cartridges available - up to 15,000 pages - for increased efficiency and fewer interventions; Customizable color touchscreen for simple access to a rich range of features.
• Reliable 4-in-1 multifunction laser with a touchscreen for ease of use; Get a product built to last with a 80,000 page duty cycle.
• Spend less time waiting with rapid first page out - as fast as 6.5 seconds; Print professional-quality documents fast - up to 40 ppm!
• Experience less downtime with a 1-Year On-Site, Next Business Day Warranty; Connect multiple users to one device with advanced ethernet networking capabilities.
• Save paper and the environment with automatic two-sided printing as well as duplex copying and scanning with the 50-page ADF; With energy-saving Eco Mode and instant warm-up fuser.
• Extra-High Yield cartridges available - up to 15,000 pages - for increased efficiency and fewer interventions; Customizable color touchscreen for simple access to a rich range of features.

Product Description

Meeting the document management needs of mid-size workgroups is easier than ever with the X464de from Lexmark. The impressive performance capabilities of this multifunction laser with high-speed fax mean it is ready to go to work in even the most demanding environments. From blazing fast print speeds to the large, customizable touch screen, the X464de will make your office both more productive and efficient. In addition, built-in two sided printing, copying and scanning as well as available extra-high yield toner cartridges enable your office or workgroup to print responsibly throughout the workday. Finally, the X464de includes cutting-edge security features to help protect valuable data and meet the higher security demands of the shared-use environments that the device is built for.

Lexmark X464DE Multifuntion Printer (13C1101) Review

Arrived by FedEx in a few days. When I opened it, I saw the back panel partially opened and one of the hinges popped off. I was able to pop the hinge back in. This led me to believe FedEx somehow mishandled the box. So I set it up and connect to my network on Friday evening, but the ADF sensor is malfunctioning, probably from the mishandling during transport.

I call Lexmark on Saturday, and they set me up with a technician, who came and replaced the sensor on Tuesday. Sometimes, there is a bit of waiting on the phone, but you get through quickly most of the time, and you get to speak with a well-spoken rep. No strange accents, good professional English. So 5 stars for excellent customer service.

Now I also had trouble setting up the Scan-to-eMail and Scan-to-FTP functions on the network. This printer isn't that easy to configure and it will require some networking know-hows.

I've a Windows SBS 2011 network with both Macs and PCs. My tech support rep was very knowledgeable, professional, and used perfect English. She connected directly to a Mac client on my network, controlled the both the Mac and the Lexmark printer panel remotely (it was almost futuristic, because I can see her controlling and configuring the printer on the printer's large touchscreen). After fixing my SMTP configuration, she even went to troubleshoot my NAS (network attached storage) FTP server. She opened up Mac/UNIX terminals and entered a bunch of UNIX commands, and even figured out the problem on my Netgear ReadyNAS, which is an non-Lexmark equipment. I'm speechless. 5++ stars for technical support.

I'm so glad that I chose Lexmark. The touchscreen is responsive, informative, and makes everything much easier to use. It is a beautiful looking machine as well. I really like this printer. I don't think you'll regret it if you went with this.

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